Privacy Policy

Your privacy matters to us. Learn how we protect your information.

📅 Last updated: December 29, 2025

Introduction

At Fendric, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our wire transfer protection services.

Information We Collect

Personal Information

Information you provide directly:

  • Name and contact details
  • Email address
  • Account credentials
  • Wire transfer details
  • Communication preferences

Technical Information

Information collected automatically:

  • IP address and location
  • Browser and device information
  • Usage patterns and analytics
  • Cookies and tracking data
  • Security logs

How We Use Your Information

We use the information we collect for the following purposes:

  1. Service Delivery: Verify wire transfers, detect fraud, and provide protection services
  2. Communication: Send important updates, alerts, and respond to inquiries
  3. Security: Protect against fraud, unauthorized access, and security threats
  4. Improvement: Analyze usage to enhance our services and user experience
  5. Compliance: Meet legal obligations and regulatory requirements

Information Sharing

We do not sell, trade, or rent your personal information. We may share information only in these limited circumstances:

Service Providers

We work with trusted third-party providers for banking verification, fraud detection, and technical infrastructure. All providers are contractually bound to protect your data.

Legal Requirements

We may disclose information when required by law, legal process, or to protect our rights, users, or the public from harm.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement comprehensive security measures to protect your information:

  • Encryption: All data is encrypted in transit and at rest using industry-standard protocols
  • Access Controls: Strict authentication and authorization for data access
  • Monitoring: Continuous security monitoring and threat detection
  • Compliance: Regular security audits and compliance certifications
  • Training: Regular security training for all employees

Your Rights

You have the following rights regarding your personal information:

Access & Portability

Request access to your data and receive a copy in a portable format.

Correction & Updates

Request correction of inaccurate or incomplete information.

Deletion

Request deletion of your personal information, subject to legal requirements.

Opt-Out

Unsubscribe from marketing communications and control data processing.

Cookies & Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser, though some functionality may be affected.

Types of Cookies We Use:

  • Essential: Required for core website functionality
  • Analytics: Help us understand how you use our services
  • Preferences: Remember your settings and choices
  • Security: Protect against fraud and unauthorized access

Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy or as required by law. Wire transfer records may be retained for extended periods to comply with financial regulations.

International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place and that transfers comply with applicable data protection laws.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware of such collection, we will delete the information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Updating the "Last updated" date
  • Sending email notifications for significant changes
  • Providing in-app notifications where applicable

Questions or Concerns?

If you have any questions about this Privacy Policy or our privacy practices, our dedicated privacy team is here to help.

Contact Privacy Team

Fendric, Inc. • Data Protection Officer
Response within 48 hours • Available 24/7