Introduction
At Fendric, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our wire transfer protection services.
Information We Collect
Personal Information
Information you provide directly:
- Name and contact details
- Email address
- Account credentials
- Wire transfer details
- Communication preferences
Technical Information
Information collected automatically:
- IP address and location
- Browser and device information
- Usage patterns and analytics
- Cookies and tracking data
- Security logs
How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: Verify wire transfers, detect fraud, and provide protection services
- Communication: Send important updates, alerts, and respond to inquiries
- Security: Protect against fraud, unauthorized access, and security threats
- Improvement: Analyze usage to enhance our services and user experience
- Compliance: Meet legal obligations and regulatory requirements
Information Sharing
We do not sell, trade, or rent your personal information. We may share information only in these limited circumstances:
Service Providers
We work with trusted third-party providers for banking verification, fraud detection, and technical infrastructure. All providers are contractually bound to protect your data.
Legal Requirements
We may disclose information when required by law, legal process, or to protect our rights, users, or the public from harm.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Security
We implement comprehensive security measures to protect your information:
- Encryption: All data is encrypted in transit and at rest using industry-standard protocols
- Access Controls: Strict authentication and authorization for data access
- Monitoring: Continuous security monitoring and threat detection
- Compliance: Regular security audits and compliance certifications
- Training: Regular security training for all employees
Your Rights
You have the following rights regarding your personal information:
Access & Portability
Request access to your data and receive a copy in a portable format.
Correction & Updates
Request correction of inaccurate or incomplete information.
Deletion
Request deletion of your personal information, subject to legal requirements.
Opt-Out
Unsubscribe from marketing communications and control data processing.
Cookies & Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser, though some functionality may be affected.
Types of Cookies We Use:
- Essential: Required for core website functionality
- Analytics: Help us understand how you use our services
- Preferences: Remember your settings and choices
- Security: Protect against fraud and unauthorized access
Data Retention
We retain your information only as long as necessary for the purposes outlined in this policy or as required by law. Wire transfer records may be retained for extended periods to comply with financial regulations.
International Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place and that transfers comply with applicable data protection laws.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware of such collection, we will delete the information promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by:
- Posting the updated policy on our website
- Updating the "Last updated" date
- Sending email notifications for significant changes
- Providing in-app notifications where applicable
Questions or Concerns?
If you have any questions about this Privacy Policy or our privacy practices, our dedicated privacy team is here to help.
Contact Privacy Team
Fendric, Inc. • Data Protection Officer
Response within 48 hours • Available 24/7